Assistant Team Leader – Indoor

Reference:

VAC-8

Sector:

Management, Senior Executive, Directors, Retail

Salary:

£18,000 Per Annum

Town/City:

South of England

Contract Type:

Permanent

Job Title: Assistant Team Leader – Indoor

Qualifications: Not applicable

Skills (Essential):

  • Previous retail/customer service related experience
  • Relevant product-range knowledge
  • Good communication and networking skills.

Skills (Desirable):

  • People/team leadership and development
  • Planning and prioritising
  • Knowledge of health & safety legislation
  • IT system/data-base experience  

Personal:

  • Good level of inter-personal skills
  • Good communication skills
  • Enjoyment of team-working
  • Flexible ‘work ethic’
  • Highly self motivated
  • High standard of personal presentation 

 

Duties and responsibilities 

  • Maximises the Garden Centre performance by supporting and guiding the Indoor team in order to meet Garden Centre sales/losses targets.
  • Actively contributes to the achievement of budgeted sales and margins, ensuring adherence to procedures for stock ordering of non-central replenishment lines and the overall control of stock levels.
  • Supports the Indoor Team to effectively store and handle products, including all stock rotation, in order to minimise losses and maximise stock availability.
  • Actively supports the stock-take process by ensuring accurate and timely data is recorded/reported.
  • In conjunction with Department Manager/Team Leader, constantly reviews and adjusts, where appropriate, staffing levels in order to meet the needs of the customer/business.
  • Supports in the recruitment and induction of all new Indoor staff, in-line with corporate guidelines and associated budgets.
  • In conjunction with Department Manager/Team Leader, identifies individual development needs and actively support in the delivery of their personal training and development plans, in-line with Garden Centre succession plans.
  • Drives and supports high levels of customer service across all areas of the department for the benefit of both internal and external customers.
  • Through daily ‘face to face’ communication with Indoor Team ensures a high standard of housekeeping within the department in-line with company guidelines.• Operates clear lines of communication within the team so that all Garden Centre specific information and best working practice is effectively communicated.
  • Ensures all company security procedures are adhered to in order that both internal and external losses are minimised.
  • Ensures a safe working environment is maintained to enable both company and legislative health and safety requirements to be met.
  • To be involved in other business related activities/projects as required.